Marco writes a very interesting post about running a business writing iPhone apps, but this bit in particular caught my attention:
iTunes Connect, the interface through which developers submit and manage apps, is extremely buggy and frequently mishandles important operations. On multiple occasions, it has posted screenshots and description text from an in-review update submission to the live app page, revealing upcoming features to competitors, blowing press exclusives, and causing my customers to email me angrily asking where the features are and accusing me of bait-and-switch.
Past iTunes Connect form-validation bugs have prevented me from updating my app’s information for days, even to reflect new features or pricing.
I used to find very similar using iTunes Connect and iTunes Producer to upload tracks in my work at a music publishing company. For a company that is renowned for usability, Producer in particular is an incredibly unintuitive, cranky bit of software. The sort of thing a company would only put their name to if they knew they had a monopoly and you had no choice but to use their system…
